4-Step Process For Managing Difficult Employees - LeadershipHeather Masterclass

"A person's success in life can be measured by the amount of uncomfortable conversations they are willing to have"

In our management role, very few of us are given training on the really important stuff, like how to approach tricky conversations?

How to deliver negative feedback? When is it time to stop giving difficult feedback and move them into something more formal? Then What?

All will be answered in this live masterclass

Get your notepads ready for this action-packed 60 minutes, giving you all the hard and soft skills needed to manage difficult employees.

We'll go through the 4 essential tools you need to manage challenging employees:

1 🧠 Avoid creating difficult team members in the first place - How to create conditions for individuals to thrive using goal setting and holding your team accountable

2 🧠 Understand when and exactly how to have difficult conversations

3 🧠 What effective performance management looks like

4 🧠 Understand the decision-making process of whether it's time to let an employee go (Including HR, legal and ethical considerations surrounding termination)

By the end of this workshop, you will have a deep understanding of the 4 stage set of management skills required to lead difficult employees successfully.